PES 2021 All Errors Solution on Android, PC, and PlayStation!

If you are facing some errors and problems while playing eFootball PES 2021, whether on the computer, mobile, or even the PlayStation and want to know how to fix them, then you are in the right place. Usually, when you encounter a problem while playing the PES 2021 on any of these platforms, the game often specifies a unique code for this particular problem, which is as follows: C_ETRH_0012_JEMR-0010 or C_ETRH_1002 and also C_NAJM_0030_CQNB-0005 as well as some other error codes that we will talk about later.

So, in order to fix these errors, you must first know what these codes mean. In today’s article, we will introduce you to the problem, as well as explain some of the solutions available to it.

What is PES 2021?

PES 2021 game

PES or eFootball PES as we know it today is a soccer game developed by KONAMI, simulates real world matches, and a great game if you ask me. The game comes directly as a competitor for the game FIFA 2021 which was developed by EA Games company. The game is also distinguished by that it is available on most operating platforms, including Windows, Xbox One, PlayStation 4, and even Android as well as the iOS. The game is mono on the mobile (meaning you can play it alone), while it is multiplayer on all other platforms that use the console, whether on the PlayStation or the computer.

Explanation of fixing error code C_ETRH_0012_JEMR-0010

The C_ETRH_0012_JEMR-0010 problem

This error usually appears in the mobile version of the PES 2021. With this error, you will notice a pop-up message like the previous image, the content of which is “This action could not be completed due to an error”. Error code C_ETRH_0012_JEMR-0010 . In fact, the cause of the error is still unknown, but even so there is a simple and easy solution for you to run the game again.

The solution here is simply to make sure that the date and time are set correctly on the phone. To do this, follow these steps:

  1. Close the game.
  2. Go to Settings> Apps.
  3. Find PES 2021.
  4. Click on the “Clear Data” option.
  5. Also, click on “Clear Cache”.
  6. Go to the time and date settings, and make it automatic.
  7. Run the game again, and it should run without errors.

Explanation of fixing error code C_NAJM_0030_CQNB-0005

C_NAJM_0030_CQNB-0005 problem

This error usually appears due to a problem synchronizing the game with your login data, and the error message is as follows: “Unable to login” with the code C_NAJM_0030_CQNB-0005. So, if you want to know the steps to solve the problem, follow the next steps:

  1. Run the game.
  2. Click on the button shown in the lower right corner.
  3. From here choose Data Transfer.
  4. Log in to your account again.
  5. Perform the fourth step. Make sure you already have an account linked to the game.
  6. Now click on KONAMI ID.
  7. Now you will see that you are in front of the game’s official website.
  8. From here login with your email and passcode.
  9. Now go back to the game login screen.
  10. Now the problem should be gone.

How to solve the C_ETRH_1002 error

C_ETRH_1002 error

Like the first error, this error usually also appears on the mobile version of Pro Evolution Soccer 2021. This error appears associated with the message “This action could not be completed due to an error” with the code C_ETRH_1002. The reason for this message is a problem with your phone’s internet connection and sometimes due to the time and date settings. To be able to solve this problem, follow these steps:

  1. Go to settings.
  2. In the Applications section, find PES 2021.
  3. Click on the “Clear Data” option.
  4. Also, click on “Clear Cache”.
  5. Turn on the location.
  6. Go to Game, and allow access to your current location’s permissions.
  7. Go to the time and date settings on the phone, and make it automatic.
  8. Make sure your phone is connected to the internet, and you should have resolved the issue.

The cause of this problem is often that the game cannot work while the phone is connected to the phone’s Internet, and it requires a fast Wi-Fi connection. In this case, you can solve the problem by launching the Hotspot from another phone, and then trying to start the game again.

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